Privacy Policy
Physio Health Perth
Effective Date: 26 Jan 2026
Physio Health Perth (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal and sensitive information, including:
Name, date of birth, address, and contact details
NDIS number and NDIS plan information
Health and medical information relevant to service delivery
Referral and assessment information
Billing and payment details
Website enquiries and communications
Sensitive information is collected only where necessary to provide our services.
How We Collect Information
We collect information through:
Online referral and enquiry forms
Phone, email, or in-person communication
Referrals from support coordinators, plan managers, or healthcare providers
Our website: www.physiohealthperth.com.au
How We Use Your Information
We use personal information to:
Provide physiotherapy and allied health services
Process referrals and manage appointments
Communicate with participants, carers, and providers
Meet clinical, legal, and NDIS requirements
Manage billing and administration
Improve our services and website
Disclosure of Information
Your information may be shared with:
NDIS, NDIA, or other funding bodies
Plan managers and support coordinators
Healthcare professionals involved in your care
Regulatory or legal authorities where required
We do not sell or rent personal information.
Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and accessed only by authorised personnel.
Access and Correction
You may request access to or correction of your personal information by contacting us.
Website Cookies
Our website may use cookies to improve user experience. Cookies do not personally identify users and can be disabled in your browser settings.
Privacy Complaints
If you have concerns about how your information is handled, please contact us. We will investigate and respond promptly.
Contact Us
Physio Health Perth
📍 Haynes, WA
📧 admin@physiohealthperth.com.au
📞 0468 888 312
🌐 www.physiohealthperth.com.au
